Six shifts in how consumers approach skin — from makeup to skincare, from hype to efficacy, from fillers to skin longevity — and why they converge on a doctor-led, diagnostics-first proposition. Click any trend to go deeper.
“Flawless skin is the most universally desired human feature”

Pursuing the dream of a flawless complexion, consumers are wearing less makeup and investing in real skin quality instead.
Deep dive →
Educated, opinionated consumers buy what demonstrably works — derma brands outpace prestige and mass.
Deep dive →
Services take a growing share of spend, and consumers want branded, USP-led propositions they can trust.
Deep dive →
The backlash against volumisation reveals a preference for skin longevity and preventative, regenerative approaches.
Deep dive →
Long waits and NHS constraints delay treatment — so consumers still default to topical beauty products.
Deep dive →
UK consumers increasingly opt for private prescription pathways to safely and effectively improve skin health.
Deep dive →Consumers — in the UK especially — are wearing less makeup than before the pandemic, accelerating a shift to self-care via skincare. Demand has moved to real improvements in skin quality rather than cosmetic camouflage; even when makeup is applied, the preference is a “clean look” where a healthy skin canvas delivers the flawless effect.
Limited social occasions gave women the self-confidence to go makeup-free. The attitude has persisted: 2024–25 marked the end of the “lipstick effect” — colour cosmetics are no longer the anti-cyclical small luxury of choice.
Since 2020 the dominant look — glowing skin, fluffy brows, faded freckles — ended the high-glamour era, enabled by more elegant, long-lasting formulations.
Experts expect the next era of makeup to add two categories altogether: skin prep and complexion setting, with applicator and packaging innovation designed for natural looks.
“I don’t think we’ll go back to doing makeup the way we did before. We care too much about skincare now.”
The new self-care is the new self-reward — and in beauty it is ever more linked to skincare. Brands like Merit, Haus Labs and Refy popularised skincare-infused makeup (wrinkle-smoothing foundations), blurring the line.
Source: Business of Fashion — State of Beauty report · Kantar 2022 Global Beauty Study · Google Trends.
Consumers are sceptical of traditional topical claims and repetitive marketing around the same few actives. The fastest-growing category is medical-backed, clinically proven skincare — and consumers trade down to mass unless convinced of higher efficacy at higher price points.
“Proven effectiveness” is the top factor when buying skincare; “products that work” outrank price, natural claims, retailer and brand heritage.
Brands invested heavily in educating a generation of “skintellectuals”. Through the pandemic, demand shifted to ingredient-based, science-backed formulas over packaging and storytelling.
The dermo-cosmetics segment has grown at roughly double the rate of the rest of skincare — around 15%.
Mass + masstige share of global beauty retail rose 5p.p. 2019–24 as challengers adopted prestige codes (popular ingredients, scientific claims) via contract manufacturing. K-beauty — high-efficacy at accessible prices — keeps building trust in mass.
Source: Mintel (Market.us Media) · McKinsey · J.P. Morgan analyst reports · Euromonitor · Business of Fashion · proprietary customer survey of beauty consumers · Accenture Beauty consumer study · NextAtlas.
Wellness has become a daily, holistic practice — spending on beauty and wellness services is part of the lifestyle, not an occasional indulgence. The winners will be branded, USP-led propositions with the scale to deliver seamless experiences.
Millennials and Gen Z treat wellness as daily practice, driving demand for preventive skin-longevity services (LED-therapy facials, lymphatic drainage) beyond everyday home skincare.
As consumers get educated on skin science — and sceptical of hype — they value expertise, personalised treatments and professional results over product claims.
Of the 45% expecting to spend more on facial services, 46% expect more frequent treatments in future.
Non-invasive services complement rather than compete with cosmetic medicine; consumers approach skin wholistically across multiple providers.
The market remains very fragmented. Branded multi-site facial propositions are consolidating the US (Skin Laundry, Heyday, Glowbar) — far less so the UK (FaceGym) — and younger consumers will flock to branded offerings with seamless booking, app integration and membership.
Source: Business of Fashion — State of Beauty report · proprietary customer survey · McKinsey Beauty Consumer Survey 2025 · Euromonitor · NBJ · Clarivate · Global Wellness Institute.
Injectables keep growing — but the growth is rotating away from volumisation towards biostimulation, skin quality and regenerative medicine.
A widespread shift in aesthetics and self-image drives the industry; acceptance of non-invasive treatments keeps broadening the funnel.
Hyaluronic-acid fillers face a public backlash; social-media users are moving from the static “Instagram face” to the more dynamic “TikTok face” (AAFPRS).
From volumisation to biostimulation: Sculptra, Radiesse and HarmonyCa stimulate collagen and elastin; skin boosters (low-concentration HA, polynucleotides) target texture, hydration and radiance without altering shape.
Growth in fat grafting, regenerative medicine and skin tightening — partly driven by GLP-1 “Ozempic face”.
Source: McKinsey consumer aesthetic survey · Allergan Global Trend Report · American Academy of Facial Plastic and Reconstructive Surgery · Vogue, InStyle, Allure · BoF State of Beauty · Grand View Research · American MedSpa Association.
The UK has one of the lowest levels of access to dermatology services in Europe — a structural gap between what consumers need for skin health and what the system can deliver.
Dermatologists account for 10–25% of aesthetic-medicine share globally and command the highest loyalty. Italy, France, Germany and Spain have an estimated 2–4× the dermatologists per million of the UK.
~40% of European dermatologists work in hospital vs private practice; in the UK more than 80% work for the NHS.
60% of British people currently suffer — or have suffered — from a skin condition. Many end up living with them without proper care; access is even scarcer for skin quality vs critical conditions.
Mild acne, eczema and fungal infections are effectively managed by GPs — but with typically just two weeks of dermatology training, GPs err on the side of caution, inflating referral volumes that could be handled in primary care.
Source: IPSOS market research · McKinsey Global Consumer Aesthetics Survey · European Dermatology Health Care Survey · British Skin Foundation · BAD workforce census · ONS · European Journal of the Academy of Dermatology and Venereology.
Unmet NHS demand is creating a new private prescription-skincare market: consumers willingly enter clinician-led prescription pathways outside traditional healthcare — paying for timely, effective solutions as a practical substitute, not a discretionary luxury.
Dermatology is one of the most capacity-constrained outpatient specialties; common but impactful conditions (acne, rosacea, hyperpigmentation, chronic inflammation) are deprioritised. Consumers self-route into private digital prescription pathways for faster assessment and targeted treatment.
Preference for dermatologist-recommended products has risen steadily across Europe since 2012 (IPSOS) — with the UK catching up fast.
Clinician-prescribed, customised formulations (tretinoin, azelaic acid, clindamycin) via an entirely digital consultation pathway. By reframing prescription dermatology as an accessible subscription service, Curology lowered the psychological and logistical barriers to Rx — its rapid adoption and high retention prove consumers will engage with prescription pathways outside physical clinics.
Consumers now voluntarily enter a prescription pathway without the NHS or a traditional dermatology clinic.
Source: IPSOS research.
© 2025 Angelo Castello · content from the SKINSTATE fundraising deck (market & consumer trends section) · no part may be reproduced without prior consent